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Shipping & returns

Return and Refund Policy
For any questions regarding returns, feel free to contact us at hello@homemadeish.com

Damages and Incorrect Items:
We encourage you to thoroughly check your order upon delivery. If your order arrives with any defects, damage, or if you’ve received the wrong product, please notify us right away. We’ll assess the situation and work to correct it as swiftly as possible.

Items Not Eligible for Return:
Since all of our products are perishable, we are unable to accept returns under any circumstances. Once purchased and delivered, the items cannot be returned.

Processing Refunds:
After reviewing your claim, we’ll inform you whether your refund request has been approved. If granted, the refund will be issued to your original form of payment. Please note that it may take some time for your financial institution or credit card provider to process the refunded amount and show it in your account.

Shipping and Return Policy:

No Returns or Cancellations
Given the perishable nature of our products, Homemade Ish Corp does not accept returns under any circumstances. All sales are final once processed.

Reporting Damages or Missing Items
If your order arrives damaged, spoiled, or with missing items, please contact us within seven days of delivery to report the issue. Claims must be submitted via email to [email address]. We regret that we cannot process claims for damages or missing items reported more than one week after delivery.

Shipping Information
Your order will be shipped based on the shipping option you selected during checkout. Please note that any delivery date provided is an estimate and not a guarantee. While we aim to ship orders as promptly as possible, we are not responsible for delays or early deliveries, and we reserve the right to ship orders in multiple installments if necessary. You will receive an email notification once your order has shipped, along with tracking information.

Currently, we only ship within the United States and Canada. Each shipment is carefully packed to maintain freshness, but please be aware that these products have a limited shelf life. It’s your responsibility to store and use the items promptly after receiving them. Upon delivery, please inspect your package to ensure everything is sealed and in good condition. If you are not home when your order is delivered, the package may be left at your doorstep.

Responsibility for Delivery Issues
Homemade Ish Corp is not liable for the following:

  • Shipments delivered to an incorrect address due to inaccurate information provided by the sender or recipient.
  • Delivery problems resulting from the recipient being unavailable at the delivery location at the time of delivery.
  • Any quality issues resulting from an incorrect address provided by the sender or recipient, or due to rerouting of the package after shipment.
  • Product degradation caused by the recipient not handling the shipment properly, such as leaving perishable items unattended or failing to open the package promptly.

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